Refund policy
All Sales Are Final
At VNTG Luxury, each item in our collection is carefully curated and often one-of-a-kind. Due to the exclusive nature and high demand of our inventory, all sales are final. We do not accept returns, exchanges, or cancellations under any circumstances.
To ensure you’re making a confident purchase, we encourage you to thoroughly review all product photos, descriptions, and condition notes. Have questions before checking out? We’re happy to assist—just reach out to us anytime.
Cancellations
Because we aim to fulfill orders quickly, we do not accept cancellations once a purchase has been placed. Orders are processed immediately and enter our fulfillment system shortly after confirmation.
In rare circumstances, we may consider a cancellation at our sole discretion, particularly for returning customers with a strong order history. However, cancellation is not guaranteed, and requests must be submitted as soon as possible. Once an item is in transit or in the final stages of fulfillment, cancellation is no longer possible.
Need Help?
We’re here to support you. If you’re uncertain about an item or would like more details before purchasing — don’t hesitate to contact us at hello@vntgluxury.com. We’re always happy to help you shop with confidence.